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Product: Softform Essential PremierGood cheaper alternativeThis mattress is comfortable and sturdy, was looking for a cheaper alternative to the softform premier that i used in hospital, this was suggested and it has not disappointed.
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Product: Alerta Lomond Community Bed PackageBed is good quality!Bed, mattress and the table is perfectly fine for us, good quality!
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PerfectI have always purchased Medley ergo beds for our Care home and this addition of boarded bed ends make the bed more attractive.
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Product: Soft-Knit Bed SheetBrilliantI am so happy these sheets have come out. I run a care home and these have made life much easier.
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Only place to buy this!Was looking for this mattress for my wife as she was using this in the hospital, this is the only company to sell this product. Very fast delivery and help with setting up when needed.
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Product: Alerta Lomond Community Bed PackageBrilliantThis package is handy for ordering all you need under one option. I had the bed and items installed which was a great smooth process, thanks again
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Product: Alerta Lomond Community Bed, OakGoodGood quality bed that was recommended by an assistant. All the functions are what i needed and easy to follow manual
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Product: Apollo Bariatric Hospital BedGreatBought along side the Apollo Pro Plus mattress. The functions suit my needs.
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Product: Apollo Pro Plus BariatricGreatGreat Air mattress to suit the recommendations from the OT.
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FreelingVery fast delivery and good service
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Very happyvery happy with my purchase
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Product: Alerta Lomond Floor Bed OakBrillant!Brilliant, fast delivery and amazing service
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Product: Invacare Birdie Evo Compact - 150kgGood equipment to haveit does the job for us, quality hoist
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Product: Alerta Lomond Community Bed, OakI'm so happy with this bedThis bed is perfect for me and good price.
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Product: Alerta Lomond Community Bed, OakGood ProductVery happy with the product, good sturdy quality.
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Product: Alerta Lomond Community Bed, OakHospital bedThis is a brilliant bed the service from Sheldon is far better than anyone . Was set up by the Sheldon technician. Was very impressed with the service and customer service
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Product: Alerta Community No RailsNo one does it cheaper!Needed a bed fast but wouldn't break the bank, Shelden came to the rescue! the bed is the cheapest one online but it didn't change the quality or the service given. Thank you so much Shelden
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Product: Invacare ISA Stand Assist HoistBrilliant price and servicevery happy with the purchase for my grandmother, Shelden were very accommodating and went above and beyond to make everything easy for me when purchasing. The delivery team were brilliant and set everything up ready.
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Product: HealthCo Lara Community BedGreat value electric bedThankyou Shelden
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Product: Invacare Birdie Evo Compact - 150kgWhat a god sendThis is just perfect and allows me to get upstairs on my stairlift. It is very easily moved and the useage is very sturdy.I will be taking this on our upcoming holiday in the UK. I was wondering if this could be transported abroad ?????
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Very good serviceVery good service, brilliant bed so far. Very pleased.
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Product: Invacare Medley Ergo BedGreat delivery and assembly service on …Great delivery and assembly service on time and as promissed.
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Great companyGreat company my order of an Air Mattress was delivered next day. The online chat advisers provided excellent advice. All in all very happy with my first order using Shelden Healthcare.
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Product: Maxxcare HeelbootStraight forward orderingStraight forward ordering. Exceptionally fast delivery.
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Product: Medley Ergo Select Bed PackageGreat service and help from suppliersGreat service and help from suppliers Bed is exactly what we needed.
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Product: Invacare Birdie Battery PackSimple and efficient serviceSimple and efficient service. No issues at all.
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Delivery and set up was very…Delivery and set up was very professional and operative very polite and professional.
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Product: Invacare Medley Ergo Bed PackageEfficient and knowledgeable staff to…Efficient and knowledgeable staff to help with the purchase and a prompt delivery with great advance notice from a very pleasant and helpful driver.
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Product: Bed Pad 3.2 Litre AbsorbencyVery happy with order and deliveryVery happy with order and delivery.
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Product: Alerta Sensaflo-Hybrid MattressDelivered on time by very helpful…Delivered on time by very helpful engineer. Good value for money.
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Fabulously easy ordering process and…Fabulously easy ordering process and swift, friendly delivery.
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Product: Sensaflex 3000 Memory foam mattressThe mattress ordered is very...The mattress ordered is very comfortable and delivered on time.
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Fantastic fast serviceFantastic fast service. Great communication on the day. The gentleman who put the bed together was fantastic, polite and friendly. Couldn't have asked for a better service. The bed itself is sturdy and well worth the money. Just what was needed.
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Product: Alerta Lomond Rotate-Stand-Up BedGreat experience.Great experience.
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Product: Drive Casa Elite Bed PackageBed arrived on time and was assembled…Bed arrived on time and was assembled very efficiently by Steve, who was also very helpful.
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Product: Invacare Medley Ergo Bed PackageExcellent serviceThe price was good. The customer service ladies were really helpful and informative. They arranged a delivery day with us and said the delivery driver/engineer would contact us one hour before he arrived. The driver contacted us and arrived exactly on time. He assembled the bed and explained exactly how it worked and answered any questions. We were delighted with the whole experience.
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Product: Invacare Softform Premier OriginalHelpful adviceHelpful advice. Order executed correctly. Delivered on time. Delivery driven very helpful.
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Product: Invacare Medley Ergo low no railsProfiling bed for my mumI ordered a profiling bed for my mum. It was delivered quickly. The delivery man set it up and explained use; he was polite and friendly. The bed works well - very happy with the service and bed.
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Product: Invacare Medley Ergo Low With RailsExcellent serviceExcellent service.
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Great customer service againGreat customer service again.
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Ease of orderingEase of ordering, great delivery had a call from driver the day before to confirm time etc. Very pleased.
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Satisfied customerThis company could not have tried harder to make it easier for me to be satisfied with their service. Everything was made so simple.
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Product: Invacare Medley Ergo Bed PackageHe was very professional easy to get on…He was very professional easy to get on with very company orientated had time to listen to my questions and put my mind at rest with how to use the equipment. Very knowledgeable. Would recommend you . Thank you all for your help and support.
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Great serviceEasy ordering, website simple to navigate. Prompt response and delivery, product is great and good quality. No complaints from us!
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Very satisfyingVery satisfying.
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Product: Invacare Birdie Evo Compact - 150kgOrder was delivered quicklyOrder was delivered quickly. Exactly what I wanted with absolutely no problem.
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Product: Invacare Birdie Evo Compact - 150kgExcellent serviceExcellent service.
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Product: Invacare Softform Premier OriginalEasy to order and quick delivery.Easy to order and quick delivery.
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Product: Invacare Easy Fit SlingExcellentFast, professional, responsive.
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Product: Drive Casa Elite Bed PackageGreat service from Shelden HealthcareGreat service from Shelden Healthcare, Danielle was extremely knowledgable and set up the new bed quickly explaining everything to us, really impressed with the service - thank you.
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Above and beyond ... very happyThey delivered quicker than expected. Unfortunately the hoist had a fault which I reported immediately. They contacted the driver and diverted her to collect a new machine, unpacked, tested and delivered that same day. Definitely above and beyond ... very happy.
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Product: Toileting SlingQuick delivery serviceQuick delivery service. No complaints whatsoever.
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Unfortunately I had to contact customer…Unfortunately I had to contact customer care with regards to delivery of the item ordered/purchased however the issue was dealt with promptly and the product excellent.
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Product: Universal Deluxe SlingGreat productGreat product, well packed and easy to set up and use. The only downside was the email giving delivery date never arrived so it turned up unexpectedly and I was out.
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Oxford Midi 180 Electric Mobile Hoist and Sling PackageValue for money pricing, good selection of products and even managed quicker than expected delivery to my home here in remote Shetland.
The hoist is ideal for our requirements and has improved my elderly mothers' quality of life. Easily maneuverable and with the adjustable width legs can fit through our standard internal doors easily.Posted on
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Product: Alerta Sapphire Mattress ReplacementQuick deliveryQuick delivery, good instructions about product ,found sleeping a lot better, motor so quiet. Only time will tell how long product will last.
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Product: Toileting SlingRapid response and remedyAppreciated immediate replacement of item that customer care determined to be the wrong size, from a photograph. Very efficient drop off and pick up service.
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Product: Invacare Softform Premier OriginalExcellent serviceExcellent service.
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Really helpful customer service and…Really helpful customer service and super fast delivery, evo compact is really good to use and easy to maneuvere around smalVtight spaces.
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Birdie Evo Compact hoistThe price for hoist and the sling was the best I could find online. The customer service was very helpful in answering my questions about the hoist and its insurance. The delivery was prompt and the driver was brilliant in offering assistance with the bulky order.
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Was kept informed and updated with the…Was kept informed and updated with the delay. Delivery guy very friendly and helpful.
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Product: Invacare Birdie Hoist HandsetCustomer service is always very goodCustomer service is always very good .
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Product: Invacare Essential Basic MattressGreat experienceGreat experience, can't fault the service. Haven't tried the mattress yet to comment on it.
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Product: Invacare Essential Basic MattressVery professional and helpfulIt was easy to order, the staff were very helpful in answering all my questions before ordering. I got a narrow delivery window and the driver arrived on time. Danielle delivered the bed, put it together for me and explained all the functions and gave tips for things we might not have considered (e.g. turn the wheels inwards when you move it so no-one stubs their toes :-D). I didn't do the VAT-free bit properly when ordering, but they sent me a form to fill out and we got the VAT refunded a short while later. A very professional and helpful team, Thanks for all your help.
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Telephone response helpful and goods…Telephone response helpful and goods delivered on time.
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Product: Powerlifter Mini Patient HoistEasy to order good delivery and setup…Easy to order good delivery and setup helpful company.
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Product: Invacare Medley Ergo BedSupply of Invacare Medley Ergo hospital bedThe delivery was well organised, on schedule and helpfully brought into the house. It was a standard Invacare hospital bed which I had elected to put up myself.
Once assembled the bed seems just what was wanted.
I would have given 5 "" however I could not find in the manual self assembly, only self-dismantle, so one has to read this backwards!
When dismantling for moving, manual does not include in section Transport brackets para 2, the need to swing locking clips round to secure joing plates to bed ends.
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Product: Invacare Medley Ergo Bed PackageI ordered a bed from here for a client…I ordered a bed from here for a client within my role in adult social care. The experience was seamless feom ordering, to delivery and assembly. Excellent customer service - thanks so much :-)
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Product: Drive Casa Med Classic FS HandsetFirst class companyNice, clear website & very quick delivery of item.
Excellent response to small problem about VAT exemption, refund gratefully received!Posted on
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Product: Lomond Bed Assisting LeverFirst class service and very prompt…First class service and very prompt delivery.
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Product: Invacare Medley Ergo BedFast delivery no issues with the…Fast delivery no issues with the products.
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Product: Invacare Medley Ergo Bed PackageGreat customer serviceEasy to understand website and great customer service.
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Timely delivery and fitting.Timely delivery and fitting.
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Product: Invacare Essential Basic MattressStraightforward ordering system and...Straightforward ordering system and fast delivery.
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Product: Integra Shell Chair 18"Good chair but let down on delivery…Good chair but let down on delivery date for the price would of expected better.
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Product: Sensaflex 3000 Memory foam mattressExcellentEasily ordered ,prompt service all good.
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Great service all round no more no less.Great service all round no more no less.
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Very friendly and promptVery friendly and prompt.
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ExcellentVery easy to order albeit backed up by a phone call to your sales team. The delivery was the following day and in perfect working order. Very easy to assemble.
Good product and extremely helpful for us in our hour of need.Posted on
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Product: Invacare Birdie Evo Compact - 150kggreat serviceGreat service, no problems at all and they were easy to contact and talk to.
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Product: Deluxe CommodeProduct is ideal and delivered on timeProduct is ideal and delivered on time Excellent customer service.
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Everything went very smoothly and the …Everything went very smoothly and the customer service was excellent.
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Very pleased with our new hoistShelden Healthcare were a great company to deal with from start to finish. Helpful on the phone, a competitive price, delivery right on time and nice people setting the equipment up. I'm very impressed.
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Product: Apollo Saturn Rotational Chair BedThe rotational chair bed is perfect for…The rotational chair bed is perfect for my husband to get in and out of bed. The two staff who installed the bed were pleasant and professional. I was showed how to use the bed.
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Product: Invacare Medley Ergo BedExcellent all roundExcellent all round. Ordered a bed with delivery and assembly, and it was a very good service from start to finish. Highly recommended.
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Product: Universal Standard SlingGood service.Good service.
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Product: Invacare Medley Ergo Bed Packagewhat an excellent service I can't speak...What an excellent service I can't speak too highly, five stars more if I could! Steve Salmon.
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Absolutely brilliant serviceAbsolutely brilliant service. Put up with pain as long as I could before giving up and ordering online. Within 24 hours of orderig I had the product and was using it.
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Product: Invacare Softform Premier OriginalQuick delivery and ordering was easyQuick delivery and ordering was easy. When ordering on iPad the no vat price would not show so paid full and the vat discount was refunded quickly. Found that if I has used a pc/Mac there wouldn't have been this issue but I was pleased with the way it was dealt with and kept informed via email as requested. Bought original bed and mattress from here and bought the replacement mattress this time after approx 6 years. Highly recommend!
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Product: Invacare Birdie Evo Compact - 150kgEasy to contact and very helpfulEasy to contact and very helpful.
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Product: Invacare Birdie Hoist HandsetThe item came very quick which was…The item came very quick which was great.perfect item so we are very pleased with this company and i have no problem giving 5 stars.tha k you.
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Good stock availability and rapid…Good stock availability and rapid delivery time ordered on Friday evening delivered Monday afternoon.
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Speedy ServiceThe spares for my son's bed arrived quickly and werea reasonably priced.
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Product: Apollo Saturn Rotational Chair BedVery professionalThe staff delivering and installing the bed were first class. They spent a great deal of time explaining and demonstrating the bed to my elderly parent. They were so understanding and helpful of any questions we had and could answer these fully. This was a very professional installations and we were very impressed by the whole installation process.
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Product: IQ Overlay Mattress systemGood product at a good price and…Good product at a good price and arrived quickly.
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Product: Invacare Medley Ergo Bedresponded to my query very quicklyResponded to my query very quickly, and replaced a broken parts the next day.
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Product: Invacare Medley Ergo Low With RailsThe customer service of this company is…The customer service of this company is very good. They promptly answered all my queries and sorted out all my requests to my satisfaction. Their delivery driver/installation technician Danielle was very good. She competently assembled the bed and demonstrated how to use it correctly. And before she left collected up all the packaging materials leaving everything clean and tidy.
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The delivery was a bit late but…The delivery was a bit late but understandable due to traffic conditions. Driver was very helpful.
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The bedThe bed, mattress, bed rails and covers arrived very speedily. I also requested whit glove service to make the bed up and put it in place. The person carrying out this service was very professional and friendly.
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Great serviceGreat service. Quick delivery.
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Excellent customer serviceNew bed actuator I received was faulty (not Shelden's fault as it was still in manufacturers original sealed packaging) but within 24hrs of notifying them a replacement unit was with us. Now thats 5' service!
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Product: Invacare Essential Basic MattressPurchased hospital mattress…Purchased hospital mattress for daughters bed very good quality she has slept well on it. The delivery was very prompt and efficient.
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Product: Apollo 5 Premium Airflow MattressVery happy customerI had my doubts on the Apollo 5 plus being the right one for me and the company reassured me and of course it was the exact one that I needed. Very patient with me. Top marks with the price others were a lot higher in price. Very happy customer.
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Product: Universal Standard SlingWe are having training tomorrow so will …We are having training tomorrow so will see how the hoist work properly.
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Product: Invacare Medley Ergo low no railsfast deliveryFast delivery. bed works good.
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Product: Invacare Medley Ergo BedFirst Class ServiceWe'd like to thank all the staff at Shelden Healthcare for providing a first class service. My father needed a hospital style bed to return home following rehabilitation after a broken hip. We checked various suppliers for these beds and checked their ratings on Trustpilot. We decided to purchase from Shelden Healthcare and ordered and paid for the bed online. We received a phone call the next day to organise the delivery and installation. Due to personal circumstances, we were unable to go ahead with the purchase. We contacted Shelden Healthcare who were very understanding and helpful at a very trying and emotional time. Although some people had raised concerns over getting refunds, in our experience this was not the case but the opposite. Shelden Healthcare handled our refund in a prompt and professional manner. The staff we dealt with were always helpful and understanding. We would not hesitate in purchasing from this company if we need anything else in the future.
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Product: Invacare Birdie Evo Compact - 150kgEventually the Birdie hoist arrived…Eventually the Birdie hoist arrived today. Very pleased.
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Next day installation by Danielle…The next day installation by Danielle was excellent. Friendly, polite and very knowledgeable. I cannot fault them in any way.
This is the second time Shelden have turned disaster into normality for us. Their standard of service, customer care and skill is second to none.
My wife, self and the friend helping out were all impressed by Danielle. Thanks to everyone involved.Posted on
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Product: Medley Ergo Select Bed PackageOrdered online and also phoned re…Ordered online and also phoned re delivery requirements. Staff very helpful and professional in arranging my delivery. Delivery was smooth, and bed was delivered and assembled competently by one man. Very satisfied.
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Fast and correct deliveryFast and correct delivery.
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Good quality bedFrom ordering to delivery, no problem. Chat room facility aided decision. Home set up service used, worth the extra cost.
Only negative was the bed was advertised as adjustable as low as 16 inches, perfect for our needs. However, this did not count for the mattress depth. Luckily
not a problem for us but may be worth a thought.Posted on
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Product: Invacare Essential Basic MattressThe website was easy to understandThe website was easy to understand, and the transaction was smooth without any hiccups. The mattress arrived nearly a week early and is perfect.
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Excellent Customer ServiceItem arrived damaged. Shelden arranged for it to be picked up and replaced with a new item within 2 days - excellent customer service.
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Great customer service and deliveryGreat customer service and delivery.
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Product: Invacare Medley Ergo Bed PackageFirst Class ServiceFirst Class Service Cannot speak highly enough for Sheldon Healthcare
Very prompt reliable service
Excellent prices ,and the person who delivered and installed my new bed was a very good ambassador for Sheldon Healthcare, very curtious, helpful, answered all questions confidently without hesitation,
Its an 11/10 from me for Sheldon Healthcare Many thanks to all !Posted on
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Prompt deliveryPrompt delivery.
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The features are excellentThe features are excellent, suitable for any height, smooth roll. Thank you.
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Product: Drive Casa Elite BedFriendly advice and helpFriendly advice and help. Next day service. Reasonable price. Great aftercare service. Very happy.
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Amazing service great qualityAmazing service great quality, best price I could find my miles. Delivered within 3 days. Regular updates on delivery times.
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Product: Invacare Birdie Hoist HandsetQuick responseA handset cable got damaged - quick response from SH to confirm no repair possible and quick despatch of a replacement handset, so we had a very short Nait and no inconvenience.
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Product: Alerta Bubble Overlay PadExcellent service- Very good productExcellent service - fast deliver . The Alerta Bubble overlay pad - with a 3 year guarantee on pump and bubble overlay
at the best price . 9th Sep 2022 tried and tested very good… Thank you Chris.Posted on
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Brilliant item for price.My elderly mother has recently been discharged from hospital and trying to find a suitable bed for her immediate use was made easy by Shelden customer service, who not only provided advice but arranged for a Sunday delivery.
Danielle executed the delivery and installation quickly and without any hassle, providing easy step by step of its operating procedure. My mother has indeed found the bed to be very beneficial indeed and is now very accustomed to using the electronic handset.Posted on
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Product: Invacare Medley Ergo Low With RailsExcellent service througoutThe service was excellent; from the telephone order process to the delivery of the bed to the installation and explanation of the product. I cannot fault the service.
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The delivery was on timeThe delivery was on time. The refund of the returned item wasn't as smoothly done as I had to chase up a bit.
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Product: Avant Car Transit WheelchairExcellent speedy service and friendly…Excellent speedy service and friendly helpful customer service.
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I bought a high risk mattressI bought a high risk mattress. It arrived faster than expected. It is s very good quality mattress.
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Mobile hoistGood service from start to finish.
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Really happy with the customer service...Really happy with the customer service given. The item itself is just what we needed.
Super fast postage. No complaints at all. Five starts.Posted on
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Product: Invacare Birdie Evo Compact - 150kgvery helpfulvery helpful
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Product: Alerta Lomond Standard Bed OakEasy clear way of orderingEasy clear way of ordering, delivered and installed on time.
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Product: Invacare Medley Ergo BedVery prompt service and I received my…Very prompt service and I received my bed one day later! The bed is well made and very comfortable. Assembly took a while though.
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ReceivedReceived 1 Good Advise 2 Guidelines on Vat Exemption 3 Prompt delivery 4 The product was impressive too. 5 The instructions for installing the bed could have been better.
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Product: Invacare Softform Premier OriginalExcellent serviceExcellent service
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Product: Invacare Softform Premier OriginalVery helpful staffVery helpful staff. Delivered as promised, at the time promised. Excellent product. On this experience I would recommend this company.
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Brilliant service put in order late in…Brilliant service put in order late in afternoon for guaranteed next day I knew it wouldnt be the following day but they rang and confirmed which day.
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Product: Invacare Essential Basic MattressOn timeOn time, friendly and efficient service.
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Great bed just what we needed for my...Great bed just what we needed for my Dad.
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Product: Apollo 5 Premium Airflow MattressI made an urgent order of a hospital…I made an urgent order of a hospital bed, phoned for advice and to make sure I got the correct mattress for the bed. The lady I spoke to was very knowledgeable and was a great help. The bed was delivered on time and set up in a short time. The bed was excellent and did all what was expected. The only problem was the wrong mattress and been delivered. The driver was mortified and arrange to have the correct mattress delivered by the following morning which did happen but it delayed the OT's visit to check that other equipment was compatible. In general I am very pleased with the purchase and grateful that the correct mattress was delivered the following morning. Thank you to all concerned.
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Product: Apollo 5 Premium Airflow MattressMobility bedPurchasing and delivery of the bed was very efficient. We opted to have the bed set up for us so we know what to do should we need to move it. The delivery man was very funny and engaging, he was professional in his delivery of everything we needed to know and patient regarding our questions.
The bed is superb and has made the assistance for carers and ourselves so much easier, my mum in law says the bed is comfortable and she like the fact she can use the remote to sit herself up when required.Posted on
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Mobility bedPurchasing and delivery of the bed was very efficient. We opted to have the bed set up for us so we know what to do should we need to move it. The delivery man was very funny and engaging, he was professional in his delivery of everything we needed to know and patient regarding our questions.
The bed is superb and has made the assistance for carers and ourselves so much easier, my mum in law says the bed is comfortable and she like the fact she can use the remote to sit herself up when required.Posted on
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Product: Invacare Essential Basic MattressGreat mattress and service!Great mattress and service!
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Product: Bed Pad 3.2 Litre AbsorbencyA real pleasure to deal with...A real pleasure to deal with...
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Product: Apollo 5 Premium Airflow MattressGood service and web site easy to useGood service and web site easy to use
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Product: Drive Casa Med Classic FS HandsetGREAT SERVICE EVERY TIMEGREAT SERVICE EVERY TIME.
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Product: Bed Pad 3.2 Litre AbsorbencyDelivered on time packaged wellDelivered on time packaged well . Easy to use and affective.
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PurchaseNo personal interaction but excellent service.
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Product: Apollo Saturn Rotational Chair BedApollo Saturn rotating bedOrder process, telephone support and delivery were good. Buying online, I discovered the bed wasn't really appropriate for a short person (5ft 4" with a broken spine). The real point of the bed was to protect the spine, and this couldn't be done without adding a supportive cushion the same size as the mattress to the top half of the bed, and removing the small "ankle" cushion during entry. She!den put me in touch with an expert to discuss this.
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Product: Invacare Birdie Evo Compact - 150kgExcellent service and pricesExcellent service and prices. Staff member i spoke to was able to answer all my questions concerning the Electric Hoist I was interested in and which purchased after that phone cal. I was impressed.
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Product: Invacare Medley Ergo BedThis couldn't have been better!This couldn't have been a better experience! The help and advice given were excellent and the bed I ordered, at a more than competitive price, arrived within a week. The lovely man who delivered it was polite and very helpful. Absolutely top class service! Thank you Sheldon Healthcare and I would have no hesitation in recommending you to anyone!
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Product: Alerta Car Transit WheelchairSturdy productI received my delivery quickly. It's sturdy & was easy to assemble & fold up. I'll be using it on Wednesday, Affordable price, as it's for a temporary, but serious, ankle injury.
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Product: Integra Shell Chair 20"Staff very goodStaff very good, but website not ideal. Tried to buy battery for disability hoist. Listed as in stock, difficult to figure out how to avoid in that yu need to join Sheldon Healthcare for VAT free boxes to work, staff unaware. Purchase failed as shortly after buying got a phone call to say no stock. Then they had to phone their supplier who were also out stock. So second call was to say they can't say when/if they can get them in, so need to cancel order. Quick and fiendly staff, but need to get stocking ight on website, and sort ordering form. Shame how long refunds take! Debits ae instant! £200 is not a small amount for a disabled person to find and delays re-ordering elsewhere!
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Product: Integra Shell Chair 20"Staff very goodStaff very good, but website not ideal. Tried to buy battery for disability hoist. Listed as in stock, difficult to figure out how to avoid in that yu need to join Sheldon Healthcare for VAT free boxes to work, staff unaware. Purchase failed as shortly after buying got a phone call to say no stock. Then they had to phone their supplier who were also out stock. So second call was to say they can't say when/if they can get them in, so need to cancel order. Quick and fiendly staff, but need to get stocking ight on website, and sort ordering form. Shame how long refunds take! Debits ae instant! £200 is not a small amount for a disabled person to find and delays re-ordering elsewhere!
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The bed was delivered next dayThe bed was delivered next day. We had phone calls to let us know exactly when. The guy who installed it was excellent. He really helped us. 5 star customer service
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Product: Handling Belt - MiniGood lookingGood looking, quality product, speedy delivery.
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Product: Invacare Essential Basic MattressThe bed was delivered next dayThe bed was delivered next day. We had phone calls to let us know exactly when. The guy who installed it was excellent. He really helped us. 5 star customer service
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Excellent serviceExcellent service. All items arrive quickly. I have used the white glove service for the assembly of hospital beds and this has proved very helpful. The staff providing this service have been very friendly, polite and helpful.
I have used other providers but am very happy to have found what I consider to be the best at what they do.Posted on
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Wonderful and efficient service.Wonderful and efficient service. first class . Thank you
I will be back in the near future
Sandy Spicer
Brenan HousePosted on
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Very happy with the goods recieved.Very happy with the goods recieved.
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Very happy with the goods recieved.Very happy with the goods recieved.
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The only problem is you charged me VAT...The only problem is you charged me VAT when I do not pay vat please pay it pay it back.
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Product: Alerta Lomond Bariatric Bed OakGreat serviceGreat service
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A company that goes above and beyond to…A company that goes above and beyond to give the best service to their customers, I am a proud returning customer who would highly recommend Sheldon Healthcare.
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Product: Alerta Car Transit WheelchairOutstanding service!Outstanding service, great products, competitive pricing. Thanks very much indeed.
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Product: Invacare Essential Basic MattressDelivery next day greatDelivery next day great, no waiting about.
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Product: Orca Bath LifterVery helpful and answered all of my...Very helpful and answered all of my questions and even pointed out that my mother-in-law might be eligible for VAT exemption, which she was and saved us some money. The product was brilliant too and does the job very well. A very satisfied customer. Thank you!
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Excellent service and delivered promptlyExcellent service and delivered promptly
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Product: Invacare Essential Basic MattressExcellent service and delivered promptlyExcellent service and delivered promptly
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Great product and serviceI bought this bed online. They rang to arrange a delivery date but could not give a specific time so we arranged a phone call 1 hour before delivery. Today the bed has been delivered and they did ring 1 hour before. The delivery was excellent , the driver and installer of the bed was very polite , nothing was too much trouble. I would definitely recommend them.
My only negative is the cost of them demonstrating the remote control of the bed. It really is idiot proof even i could have figured it out!!! but you never know when ordering these things.Posted on
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Very friendly and helpful delivery...Very friendly and helpful delivery person who brought the heavy item on the pallet into the building for us.
Marked down due to the item being a hospital bed which is heavy and time consuming to put together. An offer of a 'white glove' service would eally help rather than care staff's time taken up assembling the bed.Posted on
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Absolutely brilliant serviceAbsolutely brilliant service, the guy that set up the bed was so helpful and polite, can't praise him enough. Thanks
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My sons new mobile hoisthoistThank you Sheldon, for my son's new mobile hoist. And a double thank you for allowing me to change my choice when I discovered that the one I actually ordered was too big for our needs by allowing me to downsize to the Birdie Compact. You gave me a wonderful and quick service and by far the best price I could find and we now have exactly what we wanted. Fantastic.
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An excellent and prompt service much...An excellent and prompt service much appreciated
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Product: Alerta Lomond Low Bed OakAmazing service